CUSTOMER INFORMATION ON THE PROTECTION OF PERSONAL DATA
1. Purpose of the processing
The treatment that Libellula by Martina Bodini, or the ("Owner") intends to carry out is intended to allow the provision of the Service requested by the user with the registration and creation of his own profile, including the collection, storage and processing of data for the establishment and subsequent operational, technical and administrative management of the relationship (and of the profile created by the user) connected to the provision of the Service and the making of communications relating to the performance of the established relationship.
The data collected from users, which are the subject of the processing, are processed and used directly to fulfill instrumental purposes for carrying out the activity such as:
to be able to respond to your booking and purchase request, with reference to the processing of the request and the legal, administrative, accounting and fiscal obligations connected to the booking;
to verify the completeness, validity and correctness of the data provided, also in order to avoid computer scams;
to be able to manage correspondence, communications and service reports with you;
access to present and future promotions.
Furthermore, Libellula may use the data concerning you, subject to your necessary and explicit consent, for the purposes functional to the activities listed below:
sending advertising / promotional material; use of data for sending, direct mailing and direct e-mailing activities in order to send you notices related to our activities and to provide you with additional and customized services;
use of data for sending, direct mailing and direct e-mailing for commercial or advertising purposes of the services promoted by Libellula di Martina Bodini;
market analysis activities, economic / statistical surveys (by analyzing data relating to your preferences with respect to our products, the frequency of your reservations, or your requests in relation to the bookings made).
Personal data may also be processed for the purpose of allowing site navigation and consultation.
The use of the data for further purposes by the owner could, in some cases and for specific reference legislation, require the consent of the user or interested party.
Displaying content from external platforms
These services allow you to view content hosted on external platforms directly from the pages of this Application and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
For example, individual data management cases by third parties can be:
Youtube Video Widget (Google Inc.)
Youtube is a video content visualization service managed by Google Inc. that allows this Application to integrate such content within its pages.
Personal data collected: Cookies and usage data.
2. Processing methods
The processing of personal data relating to you will mainly be carried out with the aid of electronic or automated means, in the manner and with the appropriate tools to guarantee the security and confidentiality of the data, in accordance with the provisions of Legislative Decree . n. 196/2003. In particular, all technical, IT, organizational, logistic and procedural security measures will be adopted, as required by Legislative Decree no. 196/2003, so that the minimum level of data protection required by law is guaranteed, allowing access only to the persons in charge of the processing by the Owner or the Managers designated by the Owner.
The personal data processed are:
treated lawfully and fairly;
collected and recorded for specific, explicit and legitimate purposes, and used in other processing operations in terms compatible with those purposes;
exact and, if necessary, updated;
relevant, complete and not excessive in relation to the purposes for which they are collected or subsequently processed;
kept in a form that allows the identification of the interested party for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed.
The data will also be managed and protected in environments whose access is under constant control.
3. Optional or mandatory consent
The provision of data for registration is purely optional, but necessary for the purchase and, therefore, for the execution of the services offered by Libellula through the site. Therefore, the registration implies your consent to the processing of your personal data for the purposes of executing the contractual relationship and for administrative and accounting purposes, as indicated in Paragraph 1 - "Purpose of the processing" which above.
With reference to the other purposes of the processing indicated in Paragraph 1 - "Purpose of the processing" above, we point out that the consent to the processing of your data is purely optional. However, failure to agree will entail the consequences described below.
In particular, failure to consent to the processing of data for the purposes referred to in Paragraph 1.3 above, will make it impossible for you to receive advertising material, brochures and information notices relating to the services and products offered by our Company or by third parties (such as, for example, concerts, shows, plays, sporting events, etc.).
Finally, specifically, the failure to consent to the processing of your personal data for the purposes referred to in Paragraph 1.3 above will make it impossible for our Company to develop profiles of customer consumption habits (aimed at ensuring greater satisfaction of needs of the same clientele and the continuous improvement of the services offered), as well as to send you informative and advertising material of your specific interest.
Without prejudice to the above, it is understood that, in the event of your refusal to consent to the processing of your personal data, our Company may still use your data for the sole purpose of correctly fulfilling the obligations provided for by the laws in force.
The computer systems and software procedures used to operate the site acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified interested parties, but by their very nature could, through processing and association with data held by third parties, allow users to be identified.
4. Nature of the provision and consequences of the refusal to answer
The provision of data is necessary to be able to process the requests for purchase and / or booking and to verify the completeness, validity and correctness of the data provided.
A refusal to give the data will necessarily lead to the termination of any relationship without allowing the processing of data.
The provision of data for the remaining purposes, such as sending advertising / promotional material and market research is optional: your refusal will make it impossible for Libellula to follow up on its activities.
5. Communication and dissemination of personal data
Your personal data may be disclosed to:
people or transport companies to organize the Delivery Service to the address indicated by you;
persons, companies or professional offices that provide assistance and consultancy services to Libellula in accounting, administrative, legal, tax and financial matters relating to the provision of Services;
subjects, bodies or authorities to whom the communication of your personal data is mandatory pursuant to legal provisions or orders of the authorities;
delegated and / or appointed by Libellula. to carry out activities strictly related to the provision of the Service and technical maintenance (including the maintenance of network equipment and electronic communication networks such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies); the updated list of subjects may always be requested from the Data Controller.
Delegated and / or appointed by Libellula to analyze your profile in order to determine consumption and preference indications.
It is implicit that if you decide to use the Service to knowingly distribute particular information on the Internet (for example, comments on products) concerning you, this hypothesis does not constitute dissemination by the data controller.
The User is free to make his / her consent explicit for the use of his / her data for promotional purposes. To this end, Libellula at your first entry to the RAW Fleurs website, will request authorization for the processing and use of your data for the purposes described in Paragraph 1.3, lett. a), b), c), d).
The user's e-mail address will be used exclusively within the limits prescribed by the applicable law. The user will regularly receive advice on purchases via e-mail. It is possible to interrupt the dispatch of the aforementioned promotional messages free of charge by sending a request by e-mail to or by clicking on the "unsubscribe from the newsletter" option in each promotional e-mail.
The data of the User, object of the treatment, may be transferred abroad within the European Union, in conformity and within the limits of the art. 42 of Legislative Decree no. 196/2003. Furthermore, personal data may be transferred abroad to countries outside the EU within the scope and within the limits set by art. 44 lett. b) of Legislative Decree no. 196/2003.
6. Data Controller
The data controller is Martina Bodini's Libellula, with registered office in Corso di Porta Romana, 74, 20122, Milan (MI), registered with the Milan Companies Register, tax code and VAT number 10601080962.
The updated list of data processors can be consulted at the following address with registered office in Corso di Porta Romana 74, 20122, Milan (MI).
7. Preservation terms
The data will be stored and processed for the entire duration of the established contractual relationships and also subsequently for the fulfillment of the commercial purposes and in compliance with the law.
8. Place and storage times
The Data are processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the owner.
The data is processed for the time necessary to perform the service requested by the user depending on the type of data, or the purposes described in this document. The User can always request the interruption of the Treatment or the cancellation of the Data.
Cookies are small text files sent to the user by the website visited. They are stored on the computer's hard disk, thus allowing the website to recognize users and store certain information about them, in order to allow or improve the service offered.
There are different types of cookies. Some are necessary to be able to browse the Site, others have different purposes such as ensuring internal security, administering the system, performing statistical analysis, understanding which sections of the Site are of most interest to users or offering a personalized visit to the Site.
The Site uses technical cookies and not profiling cookies. The foregoing refers to both the user's computer and any other device that the user can use to connect to the Site.
Technical cookies are those used for the sole purpose of transmitting a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such information. service.
They are not used for other purposes and are normally installed directly by the website owner or manager.
They can be divided into browsing or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authenticate to access restricted areas); analytics cookies, similar to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site; functional cookies, which allow the user to browse according to a set of selected criteria (for example, the language, the products selected for purchase) in order to improve the service rendered to the same.
Disabling cookies may limit the ability to use the Site and prevent you from taking full advantage of the features and services on the Site. To decide which ones to accept and which to refuse, a description of the cookies used on the Site is shown below
Types of cookies used
The first-party cookies (ie the cookies that belong to the publisher's site that created them) are set by the website visited by the user, whose address appears in the URL window. The use of these cookies allows us to operate the site efficiently and to track visitor behavior patterns.
Third-party cookies are set by a different domain than the one visited by the user. If a user visits a site and a different company sends the information using that site, it is in the presence of third-party cookies.
Persistent cookies are stored on users' devices between browser sessions, allowing users to remember preferences or actions on a site. They can be used for different purposes, for example to remember preferences and choices when using the Site.
These cookies are strictly necessary for the operation of the Site. Without the use of such cookies some parts of the Site would not work. They include, for example, cookies that allow access to protected areas of the Site. These cookies do not collect information for marketing purposes and cannot be deactivated.
These cookies are used to recognize a user who returns to visit the Site. They allow you to customize the contents and remember your preferences (for example, the selected language or the region). These cookies do not collect information that can identify the user. All information collected is anonymous.
Cookies for sharing on Social Networks:
These cookies facilitate the sharing of site content through social networks such as Facebook and LinkedIn. To view the respective privacy and cookie policies, you can visit the websites of social networks. In the case of Facebook and LinkedIn, the user can visit and
Specifically, the following is the list of the main cookies used on the Site and the related descriptions and functions, including the time duration.
1) Type of Cookie: Functional First Part
Provenance: current site
Purpose: Recover user settings (save user session and remember some settings such as accessibility settings)
Duration: Persistent cookie
2) Type of Cookie: First part - Functional
Provenance: current site
Purpose: Memorize the user's location and remember language settings (anonymously)
3) Type of Cookie: First part - Functional
Provenance: current site
Purpose: To customize the content of the page according to the device used by the user, his choices and settings (anonymously)
How to change the settings on cookies
Most browsers automatically accept cookies, but the user can normally change the settings to disable this function. It is possible to block all types of cookies, or to accept only a few and disable others. The "Options" or "Preferences" section in the browser menu allows you to avoid receiving cookies and other user tracking technologies, and how to get notification from the browser of the activation of these technologies. Alternatively, you can also consult the "Help" section of the toolbar in most browsers.
It is also possible to select the browser used from the list below and follow the instructions: - Internet Explorer; - Chrome; - Safari; - Firefox; - Opera. From mobile device: - Android; - Safari; - Windows Phone; - Blackberry.
For more information on cookies and to manage cookie preferences (first and / or third party), users are also invited to visit the platform. However, please note that disabling navigation or functional cookies can cause the Website to malfunction and / or limit the service offered.